We have launched ultiMATE: a member programme with exclusive discounts and benefits, and more!

Information for newly registered volunteers

Practical information for new volunteers

Have you not yet registered as a volunteer? You may register here.

Q&A

When do I work?

You’ll be assigned shifts based on your preferences on the registration form.
As a volunteer, you normally work between 15 and 60 hours in total. This could be a couple of long shifts or three/four short shifts.

You will be given a user account in our production system in which you’ll find an overview of your working hours and tasks.

What am I expected to do?
  • You are punctual and arrive at agreed times.
  • You are positive, solution-oriented, and contribute to a good working environment.
  • You inform in advance if you are ill or unable to work.
  • You are at least 16 years old – there is no upper age limit.
How do I get there?

The Ultima festival takes place in many different locations around central Oslo. Your meeting point could be anywhere. So it’s important to check the production system and allow plenty of time to get to the right place.

Most venues are located in the centre of town and easily accessible b public transport/bike.

Are food and drink supplied?

There are no refreshments served in the venues themselves, but we supply food and drink before and after your shift in the Volunteers Hub– 2nd floor of Sentralen.

What should I bring with me?

You’ll be given a t-shirt, hoodie and volunteer pass to use on the shift. Thsee will be handed out at the Kick-off event in advance of the festival.

Hvem kontakter jeg hvis jeg blir syk?

If you have gotten ill, please inform the Volunteer Coordinator by phone as soon as possible.

Who do I talk to about …?
  • festival tickets. Sign up for any tickets you want in our system by 6 September.
  • tasks at venues. There will be a venue producer responsible for each venue and who will be your leader. You can find their contact info in the production system.
  • reporting misconduct. Please contact the Volunteer Coordinator if you experience misconfuct, for instance harrassment or discrimination. If you wish to remain anonymous, you may submit our complaint sheet.

Do you have any further questions, or suggestions for improvement? Send it to our Volunteer Coordinator in an email.

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